AI Quick Tips 148: 8 Ways to use AI Tools for an IT manager

If you haven’t seen the other entries in this series, this is a quick list to answer the question, “How could I use AI tools in my role as a (blank)” -

1. Automated Help Desk
   1. Provide instant responses 24/7 to common support questions
2. System Monitoring
   1. Analyze logs and notify teams about system performance and potential issues
3. Incident Reporting
   1. Collect and log incidents for faster resolution and a consistent process
4. Knowledge Base
   1. Keep documents available for team-member training or refreshers
5. Data Backup Reminders
   1. Send alerts for scheduled backups
6. New Employee Onboarding
   1. Guide new hires through policies
7. Process Flowcharts
   1. Create step-by-step operation workflows
8. Incident Response Plans
   1. Create easy-to-follow plans for each team