Have you ever found a different way to approach a problem? Damien and I are always on the lookout for new ways to find solutions. One of the methods we implemented a year or so ago was the use of lateral thinking which looks to solve problems through an indirect and creative approach. A few techniques with this approach are:
- Random Entry: Introducing random elements into the thought process to disrupt the old patterns of linear thinking. For example, randomly select a word from the dictionary and start brainstorming ideas on your problem from that word.
- Reversal: Reversing assumptions to gain new perspectives. For example, instead of asking, “How can we reduce X?” ask the reverse question, “How can we increase X?”
- Analogies and Metaphors: Using analogies and metaphors to draw parallels between seemingly unrelated concepts. For example, use the analogy of a "beehive" to draw parallels between your operations and a highly organized, efficient beehive.
The Concept of Starting at Zero
Another approach that I read about this morning that McKeown recommends in Effortless is the idea of starting at zero. Basically, rather than looking to simplify a complex process, go back to zero and see how you can create a whole new solution using the “absolute minimum number of steps required to achieve the desired outcome.”
Innovative Solutions
All of these approaches allow you and your team to create solutions in ways that may have never been considered before and may be just what you need to propel your business forward.
Ponder This
- How can you incorporate lateral thinking techniques into your problem-solving processes?
- What benefits could arise from starting at zero when approaching a complex issue?
- Can you think of a current challenge in your business that could benefit from a creative, indirect approach?
Share your thoughts and experiences in the comments below!
Books
- Effortless - Greg McKeown
- Lateral Thinking: Creativity Step by Step - Edward de Bono