Before people need advice, they need something simpler: to feel heard.
Stephen Covey’s “psychological air” is the invisible fuel every relationship runs on.
- Listening Is Oxygen – Genuine listening makes others feel seen, safe, and valued.
- Empathy Beats Efficiency – Don’t rush to fix; pause to understand first.
- Understanding = Influence – People open up when they sense you truly get them.
- Silence Can Be Support – Sometimes, saying less says more.
You don’t have to agree to connect. Just listen like it matters…because it does.