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AI Quick Tips 291: ChatGPT connectors/company knowledge

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To save you time, this only applies to ChatGPT business, enterprise, and edu plans.


If you have a company knowledge base, you may now be able to connect it to ChatGPT and use it as context for your conversations.  This means that ChatGPT will be able to look through your SOPs, calendars, documentation, etc. in addition to the internet to find information and create things for you.  


Besides having one of the plans mentioned above, your administrator also has to enable apps for your workspace and each user must connect and log in to the app(s) that they want to use.  If that seems like a hassle, think layers of security.


Assuming all of the prerequisites are met, you will see a company knowledge link under your chat areaAI search interface with the heading "What’s on your mind today?" featuring a central "Ask anything" text box and a "Company knowledge" button located directly below it.


Once you click on that, you will see a new screen where you can select the apps where your company knowledge lives and that you want to connect to.Interface titled "Set up company knowledge" showing a grid of connectable workplace apps like Google Drive, Slack, and Teams. An example chat window on the left demonstrates the AI answering a question by "Reading Google Drive".


Depending on your perspective, this could be a huge time-saver or a massive security risk.  Choose your path…

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