If you’re drowning in deadlines and treating caffeine like a food group, welcome to time debt.

Don’t show up for class without doing the reading….at least not my class anyway.  If you show up to a 1:1 call asking, “So… what do you do?”, you’ve already flunked.

• It Might Say “Whatever” – For some, that emoji feels cold or dismissive.
• Culture and Age Shift the Meaning – What’s casual to you could be rude to someone else.
• Emoji Use Is a Soft Skill – Digital tone takes awareness, not shortcuts.

When in doubt, write it out. Emojis...

“We Don’t See Things as They Are, We See Them as We Are” - Anais Nin

In a world that rewards volume, brevity is a quiet rebellion.

Here you go -

“‘Live within your means” in money and time.  Many people are in time debt that they would never accept on their balance sheet.”  In his weekly thought-provoking 1-minute read newsletter, Greg McKeown dropped this knowledge bomb that so many business owners need to hear.

“Appreciate the art of thoughtful disagreement.”  This is one of Ray Dalio’s Principles, and wow, how that landed for me this week.

A few weeks back, when reading Nudge, I came across the concept they introduced about invisible energy.  

Here is a template that you can use to give you ideas on how to structure your customer feedback messages  -